Refund policy
Returns
Returns and exchanges will only be accepted within 30 days of receipt of items when:- Items are in their original condition;
- Items are in their original packaging and returned in a protective postal bag (shoe boxes must also be returned in their original condition);
- Tags remain attached to garments (hygiene stickers on swimwear must remain in the same place as sold or shipped and all swimwear sold as a set must be returned as a set);
- Proof of purchase is provided and included with the item; (items returned via post only)
Refunds will be processed:
Within 3-5 business days of receipt where possible via the payment method you made the original purchase.
You can exchange any full price item/s within 30 days of receipt if the item/s is unused with the original tags still attached and original packaging*.
Please note, unfortunately we are unable to facilitate exchange requests on sale items.
PLEASE NOTE - Returns for online professional development, online resources, books, and videos are not accepted.